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How to join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Payment
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
Shipping
- Shipping Method : Parcel Service
- Shipping Area : Worldwide
- Shipping Rate : When applying differential amount between purchase price and shipping fee: Shipping fee will be set according to total purchased price.
- Delivery Time : 7 - 14 days
Most orders will ship out within 3-7 business days of ordering. Your order will be shipped by EMS, which will arrive 7-14 business days from shipped date.
Our EMS charge is $20 for orders less than $200, it’s free shipping for orders over $200.
Once your order has shipped, you will receive an email with tracking number.
*International orders can incur duties and taxes, and it’s the responsibility of the recipient.
Returns & Exchanges
To qualify for a exchange/return, you must contact us within 7 days of receiving your order.
The clothing must be unworn and unwashed with tags still attached in original packaging.
Clothing that is damaged (cologne, stain, etc.) will not be accepted.
To make an exchange/return, please submit your form in Q&A at our ONLINE STORE.
It may charge extra shipping fee for exchanges.
The refund is usually processed within 5 business days once we receive your return items.
Return Address: B27, 23 Cheonho-daero, Dongdaemun-gu, Seoul. South Korea 02583
Refunds
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Other
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.
Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”
Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.
